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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karel De La Peña Pupo

Karel De La Peña Pupo

October 10, 2024

5  out of  5
rating by Karel De La Peña Pupo
"Muy buen trabajo , rapidez y excelente precio gracias"
We responded:
"¡Muchas gracias y bienvenido a la familia de State Farm!"
Profile photo of Patricia Davis

Patricia Davis

October 9, 2024

5  out of  5
rating by Patricia Davis
"I was impressed with Jacqualyn Guajardo's knowledge and expertise when reviewing our Home & Auto policies. She took the time to explain terms in our policies which had never been explained before. I was also impressed with Rachele Rendon, the Insurance Agent, who has a very welcoming and proficient office. Thanks for the very positive experience my husband and I encountered when visiting your office."
We responded:
"Thank you for being a loyal customer to State Farm and for your 5star review! We are so thrilled that we were able to help you with all your concerns and questions regarding your home and auto policies because that's what we thrive on!"
Profile photo of vanessa vega

vanessa vega

September 19, 2024

5  out of  5
rating by vanessa vega
"Great service, super quick and thorough! I had a great experience with Candy! Thank you so much again!"
We responded:
"Thank you for the great feedback and the 5-star review! I'm happy we could make your experience shopping for home and auto insurance great!"
Profile photo of Layn Brady

Layn Brady

September 17, 2024

5  out of  5
rating by Layn Brady
"This was my first time ever buying a car and Shane made sure I understood everything I was paying for and walked me along each step!"
We responded:
"Congrats on your new car! You deserve to know what you're paying for and how it can protect you. We look forward to providing you with continued knowledge while servicing your new auto and life insurance policy! "
Profile photo of Deb Perez

Deb Perez

September 16, 2024

5  out of  5
rating by Deb Perez
"I am very pleased with this insurance agency. I had been shopping around for new auto insurance due to the extreme rate increase. From the first time I called this agency, Excena has been so helpful, professional and listened to all my concerns and needs. I was happy with the rate and gladly switched over. I highly recommend Rachele Rendon Insurance Agency to anyone that is looking to save some money, be able to build a relationship with a live representatives at the agency, instead of calling a call center where you do not know who you are talking to."
We responded:
"Thank you for the wonderful feedback! Our goal is the provide the best service to our customers by explaining their coverages and giving them options to meet their needs. Thank you so much for allowing us to work with you. We look forward to building off that trust and building a long relationship with you and your family!"
Profile photo of DJILI Ameur

DJILI Ameur

August 30, 2024

5  out of  5
rating by DJILI Ameur
"The agents are wonderful and knowledgeable to answer any concerns that I might have. They also call me to see if I need to adjust anything in my policy."
We responded:
"We are happy to serve, and we love taking care of our customers. Especially with providing them options to meet their needs. Thank you for choosing State Farm for your auto insurance needs. "
Profile photo of Milbia Bernal Martinez

Milbia Bernal Martinez

August 28, 2024

5  out of  5
rating by Milbia Bernal Martinez
"Muy buena"
We responded:
"Muchas gracias por la reseña de 5 estrellas!"
Profile photo of Ro & Titan Keme

Ro & Titan Keme

August 27, 2024

5  out of  5
rating by Ro & Titan Keme
"Candy was very helpful and knowledgeable. She was also able to help my family and I save money with our insurance"
We responded:
"Thank you for sharing your experience with us! Putting money back in your pocket is as important to us as it is protecting your family from everyday risks. Welcome to the State Farm family!"
Profile photo of Michelle Clark

Michelle Clark

August 13, 2024

5  out of  5
rating by Michelle Clark
"Exena Gonzales was absolutely amazing! She made the whole process so easy and she was very helpful. She even worked past closing hours to assist me… I can see that I will truly be happy with State Farm ❤️"
We responded:
"Hi Michelle, that's our commitment to you! Thank you for trusting us with your new auto policy!"
Profile photo of Amanda R.

Amanda R.

August 12, 2024

5  out of  5
rating by Amanda R.
"Shane was amazing with helping us get quotes for auto insurance, very informative and personable. I walked into this agency based off of the good reviews and they did disappoint. I will be recommending to my friends and family. Thanks again Shane and Team for all your help"
We responded:
"Hi Amanda, Thank you so much for your feedback and referrals! We want to make sure that you get nothing but the best service from us. I'm so happy that we get to service your new auto policy! "
Profile photo of Kassie Beckles

Kassie Beckles

August 9, 2024

5  out of  5
rating by Kassie Beckles
"After liberty mutual cancel me as a long term policy holder, I had to call up several home owner insurance company to try to get a good affordable qoute. Exena helped me find a better quotes that I even switch my auto to State Farm as well. The process was easy."
We responded:
"Thank you for sharing your story. We are excited to have you join the State Farm family for your home and auto insurance needs! We strive to make things easy on you so you can go back to taking care of the things that matter most! ;)"
Profile photo of zainab aqeel

zainab aqeel

August 5, 2024

5  out of  5
rating by zainab aqeel
"I worked with agent Shane A Tomplait; he is super nice and very quick and responsive with his Email. I highly recommend them."
We responded:
"Thank you for allowing us to serve your new policy! We are happy you chose us and look forward to building a lasting relationship!"
Profile photo of Kim G

Kim G

July 31, 2024

5  out of  5
rating by Kim G
"Exena, Candy, and Rachel were a great help when I needed to set up an auto-insurance policy. They explained everything thoroughly."
We responded:
"Thank you so choosing us and allowing us to go over all the options you have so that you can decide what is best your you!"
Profile photo of LaGregory Boley

LaGregory Boley

July 29, 2024

1  out of  5
rating by LaGregory Boley
"online gave me a quote and told me to follow up with the local office. I did that and was pushed off to the sales team back online. will find a branch that will to work with a new customer"
We responded:
"Hello LaGregory, I am not understanding what we did. Please contact me directly, I am happy to speak with you. If you did an online quote with my office we will have access to that quote so that we can review it with you. We onboard new customers everyday and would love to work with you!"
Profile photo of Magali Martinez

Magali Martinez

July 22, 2024

5  out of  5
rating by Magali Martinez
"I had the best customer service experience with Exena. She answered all my questions to the fullest and managed to keep me within my budget and gave me the best options for my policy. Exena was very patient with me and my brother in every aspect. I will definitely be recommending this office and Exena with friends and family!"
We responded:
"Thank you Magali for your kind words! This is what we aim to do every time and we thank you for trusting us with your new auto policy!"
Profile photo of Gabriel Lopez

Gabriel Lopez

July 22, 2024

5  out of  5
rating by Gabriel Lopez
"Exena is amazing! She explained everything so kindly and helped me insure my classic vehicle!"
We responded:
"Thank you so much Gabriel! We love to insure antique classic cars and are so happy you enjoyed your experience with us! Welcome to State Farm!"
Profile photo of Shana Pawlowski

Shana Pawlowski

July 19, 2024

5  out of  5
rating by Shana Pawlowski
"Exena and Rachele worked very hard to help me find a lower premium for my homeowners insurance. I am very grateful for their excellent service. Thank you!"
We responded:
"Thank you for allowing us to work on your home insurance! We appreciate your business!"
Profile photo of Karla Maury

Karla Maury

July 19, 2024

5  out of  5
rating by Karla Maury
"Fast, responsive, and helpful are words I can describe Shane. After leaving everything to the last minute, Shane was able to help me get renters insurance at an affordable price for the coverage I needed. Looking forward to working with him in the near future to switch my car insurance."
We responded:
"Thank you for trusting us with your renters insurance! We have grate bundle options for your auto and look forward to servicing your policies!"
Profile photo of Jillian Hampton

Jillian Hampton

July 2, 2024

5  out of  5
rating by Jillian Hampton
"When my roof was leaking after a storm in January, Clarissa was the agent who took my call at 7:30pm on a Friday night. She knew what needed to be done and the next steps for me to follow. I felt I could relax. And when I needed to add my son as a new driver on my policy she had all the information necessary so I could get discounts for a driver under 25. I appreciate Clarissa for being knowledgeable and helpful."
We responded:
"Thank you so much for trusting in us and allowing Clarissa to serve you! We have some of the best discounts for youthful drivers and I'm happy that it worked out for you! Thank you for your business, we appreciate you too!"
Profile photo of Kyle M.

Kyle M.

June 25, 2024

5  out of  5
rating by Kyle M.
"I had switch due to the increase in cost of my other insurance, and she was very helpful in getting me a better price."
We responded:
"Thank you for trusting us with your new auto policy Kyle!"
Profile photo of Trey Wilmore

Trey Wilmore

June 25, 2024

5  out of  5
rating by Trey Wilmore
"Excellent and professional service! Highly recommended insurance team. Thank you for everything!!!"
We responded:
"That's amazing Trey! Thank you for trusting us with your auto insurance!"
Profile photo of Stephen Mikesell

Stephen Mikesell

June 19, 2024

5  out of  5
rating by Stephen Mikesell
"Clarissa was an amazing help with switching politics and dealing with a recent claim. She was extremely patient and helpful with making sure I was ready to go with my new mustang asap and she was very nice throughout the week long process of my non stop calls to get things settled. Amazing costumer service and I hope to be doing business with them for a long time!"
We responded:
"Congrats on the new car Stephen! Thank you for the 5star review and trusting us with your new auto policy! We are so happy to have you with us here at State Farm! "
Profile photo of Trayjan Jumawan

Trayjan Jumawan

June 17, 2024

5  out of  5
rating by Trayjan Jumawan
"Exena was super helpful in helping me get the best possible deal for my car insurance!"
We responded:
"We love being able to provide the best deals for your auto insurance needs! Thank you for joining the State Farm family!"
Profile photo of mert kirkgoz

mert kirkgoz

June 14, 2024

1  out of  5
rating by mert kirkgoz
"Horrible service. After getting a 25% raise due to moving (to 2 back streets) and a 25% raise even though I didn't have an accident, even emails are answered days later. All discounts until you become a customer, then always increase"
We responded:
"Thank you for the 5 star review Mert! I know your happy with the money you saved on your auto policy and new life policy!"
Profile photo of Victor Smalley

Victor Smalley

May 10, 2024

5  out of  5
rating by Victor Smalley
"I’ve never felt like I was in such good hands, Shane had me hooked throughout the entire conversation. The attention to detail he displayed as well as his patience and overall customer service was incredible. Definitely recommending this office and him specifically to everyone I know."
We responded:
"Thanks Victor! Shane really cares for his customers and wants to serve at his best. I'm so glad you found value in our service for your auto bundle!"