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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juandell Mccorkle

March 5, 2026

5  out of  5
rating by Juandell Mccorkle
"Great customer service! Patience? He had all of it because I had alot going on. Thanks for all the help"
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Layne A Marquez

March 2, 2026

5  out of  5
rating by Layne A Marquez
"Really good experience help me very well and gave me better prizing then other companies candy helped me really well"
We responded:
"Thanks so much for the fantastic rating, Layne! We are so glad you had a positive experience with us here on State Farm Agent Rachele Rendon’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Faryn Alaniz-Flores

February 20, 2026

5  out of  5
rating by Faryn Alaniz-Flores
"Spoke with Exena today on how to lower my insurance policy premium. She went over options with me and broke it down as I don’t know too much on how insurance works or how it should be properly stated on a policy. She helped me tremendously."
We responded:
"Thank you so much for the 5-stars, Faryn! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rachele Rendon’s Team anytime."
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Jesús Manuel Cedeño Hernandez

February 12, 2026

5  out of  5
rating by Jesús Manuel Cedeño Hernandez
"I had an excellent experience working with this insurance team. From the very beginning, they treated me with genuine kindness and professionalism. They took the time to explain every option clearly and focused on helping me save as much money as possible while still making sure my family is fully protected. What stood out the most was how patient and honest they were throughout the process. I talked with Clarissa today and I never felt pressured, only supported. It’s rare to find people who truly care about both your financial well-being and your family’s security. Highly recommend their service to anyone looking for trustworthy and compassionate insurance agents."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rachele Rendon’s Team. "
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Alameshia Rusk

February 10, 2026

5  out of  5
rating by Alameshia Rusk
"Shane is an amazing insurance agent! He’s knowledgeable, patient, and really takes the time to explain everything so you understand your coverage. He made the whole process easy and stress-free, and I truly felt like he had my best interest at heart. I highly recommend Shane to anyone looking for reliable and honest insurance help."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Cheldea Parker

February 3, 2026

5  out of  5
rating by Cheldea Parker
"First and foremost, CANDY, thank you!! This was a smooth experience, very helpful!! Thank you for making my insurance buying process smooth. You rock!"
We responded:
"Thanks so much for the amazing review, Cheldea! We really appreciate your support here in Houston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Eduardo Rodriguez

January 23, 2026

5  out of  5
rating by Eduardo Rodriguez
"It was a great help taking to Candy my State Farm agent, took her time to explain my policy and options I had , very professional and polite really a sweetheart I got much better rate with her then other phony companies I talk too"
We responded:
"Thank you so much for the 5-star rating, Eduardo! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Justin Tyer

January 23, 2026

5  out of  5
rating by Justin Tyer
"Shane was an absolute pleasure to work with. Extremely knowledgeable and insightful. Definitely not what I was expecting shopping for insurance and without a doubt the most enjoyable experience I've had regarding insurance."
We responded:
"Thanks so much for the fantastic rating, Justin! We are so glad you had a positive experience with us here on State Farm Agent Rachele Rendon’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Matthew Breland

January 23, 2026

5  out of  5
rating by Matthew Breland
"Very helpful super friendly with Halle recommend"
We responded:
"We appreciate your review, Matthew. We are so happy that you had such a wonderful experience with State Farm Agent Rachele Rendon’s Team here in Houston ! "
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R.J. B.

January 22, 2026

5  out of  5
rating by R.J. B.
"Candy was extremely knowledgeable and professional in guiding me through my purchase of a new insurance policy. I would highly recommend."
We responded:
"Wow, thank you for the 5-star review, R.J.! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! R.J., thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rachele Rendon’s Team is just a call or email away! "
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Jay Sanchez

January 16, 2026

5  out of  5
rating by Jay Sanchez
"Candy was hands down awesome she's very patient and cares about her clients and goes above and beyond."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rachele Rendon’s Team! We deeply appreciate your kind words here in Houston . "
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Abiodun Modupe

January 15, 2026

5  out of  5
rating by Abiodun Modupe
"Excellent customer service and great feedback 👍"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rachele Rendon’s Team. "
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Victor Ramirez

December 23, 2025

5  out of  5
rating by Victor Ramirez
"Candy Martinez Sater is an outstanding Business Insurance Account Manager at State Farm. She is knowledgeable, responsive, and genuinely committed to helping clients protect their businesses. Candy takes the time to understand specific needs, explains coverage options clearly, and makes the entire insurance process smooth and stress-free. Her attention to detail and proactive communication give confidence that nothing is overlooked. It’s clear she truly cares about her clients and goes above and beyond to provide excellent service. I highly recommend Candy to anyone looking for reliable and professional business insurance support."
We responded:
"Victor thank you for sharing feedback on your experience with Candy. She works very hard and takes her role serious. It's so nice to here from a client who appreciates what we do because that make it all worth it!"
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Dionna Collins

December 5, 2025

5  out of  5
rating by Dionna Collins
"I had a great experience with Candy at Rachele Rendon State Farm. She was very attentive, followed up quickly, and made the whole process smooth and easy. I really appreciate her professionalism and great customer service!"
We responded:
"Dionna we are so happy that you enjoyed your experience with Candy while getting your personal property covered! We want to welcome you to the State Farm family and look forward to serving you!"
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Kevin G

November 26, 2025

5  out of  5
rating by Kevin G
"I had an excellent experience with Rachele Rendon’s State Farm team. Shane was extremely helpful, professional, and made the whole process fast and easy. He answered all my questions clearly and made sure I got the coverage I needed at a great price. It’s rare to get customer service that feels this personal and genuine. I really appreciate the follow-up and the attention to detail. Highly recommend this office to anyone looking for reliable insurance and great service!"
We responded:
"Thanks Kevin! We don't just sell insurance, we build relationships and that's where we thrive. Thank you for trusting us and finding value in what we do. "
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Brisa Hernandez

November 21, 2025

5  out of  5
rating by Brisa Hernandez
"Jacky was so helpful throughout this whole process and was very patient with me. Customers service is amazing and her tone of voice the whole time was respectful and nice. She explained all policies to me in a way for me to understand. Thank you for making the process so easy!"
We responded:
"Thank you for sharing what a great experience you had with Jacky. We're here to make things easy for you and make sure you have enough information to make informed decisions about your insurance. Thanks for trusting State Farm!"
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Teresa Cisneros

November 14, 2025

5  out of  5
rating by Teresa Cisneros
"Candy was great explained everything and got me th best quote!! Glad to be back with state farm!!"
We responded:
"Welcome back, we are so happy to bring you back to State Farm and make the experience wonderful!"
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Karena Marrero

November 14, 2025

5  out of  5
rating by Karena Marrero
"I was planning to get quotes from different companies, but after speaking with Candy it was a no brainer! She answered every question and communicated well. She was very patient while there was some miscommunication with my previous insurance and made the switch painless. Highly recommend working with this team!"
We responded:
"I'm so glad we can be your one stop shop for your auto and life needs! Thank you for trusting us!"
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Coby Riley

November 11, 2025

5  out of  5
rating by Coby Riley
"Amazing customer service! Everyone was very helpful and communicative through the entire process."
We responded:
"Thank you for trusting State Farm to insure your new auto policy! We are so glad to have been able to find you the best personal price plan for your budget and needs."
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Jimmy Guzman

November 5, 2025

5  out of  5
rating by Jimmy Guzman
"Jacky really helped as a 21 year old, and got me the best price. Highly recommend going to Jacky for help."
We responded:
"Were so glad to here that Jacky found you the best personal price plan for your auto insurance and want to welcome you to State Farm!"
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Tayah Harris

September 18, 2025

5  out of  5
rating by Tayah Harris
"Thank you Shane for such a smooth experience and helping me with my auto insurance!"
We responded:
"Thanks for trusting State Farm with your new auto insurance policy! We are so glad you valued your experience with Shane and found a personal price plan that fit your budget!"
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Scott Bell

September 9, 2025

5  out of  5
rating by Scott Bell
"Very Pleased with all of there staff, Clarissa was very helpful."
We responded:
"Scott thanks for the review! We appreciate your loyalty and are so glad we could help your business insurance needs."
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Arshi Khan

September 3, 2025

5  out of  5
rating by Arshi Khan
"Thank you Shane for such a smooth experience and helping me and my dad with our auto insurance!"
We responded:
"Arshi, thank you for trusting us to find you the best personal price plan that works for you and your dad! We are happy to be your good neighbor!"
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Shaquille LeMay

August 20, 2025

5  out of  5
rating by Shaquille LeMay
"All I gotta say is I MESS WITH SHANE. He needs a raise!"
We responded:
"Wow what an awesome thing to say about Shane! He loves helping our customers find the best coverage that meets their personal needs. Thank you for sharing!"
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Matthew Nappa

August 15, 2025

5  out of  5
rating by Matthew Nappa
"Amazing customer service experience! I spoke with Jacky who was very knowledgeable and made finding the right auto insurance easy to understand and stress-free. Even found a way to save me more money with the right bundle. Looking forward to do business with again!"
We responded:
"Welcome to State Farm Matthew! Glad to here Jacky was able to find the best personal price plan for your auto and renters insurance. We also look forward to helping you with all your other needs that life brings your way!"